Elderline was dedicated to the Nation by the then Hon’ble Vice President of India on the occasion of the International Day for Older Persons i.e. on 01st October, 2021.
It is a toll-free number 14567 implemented by all States/UTs which operates on all seven days of the week from 8 AM to 8 PM.
The vision of the Elderline is to connect and engage with Senior Citizens and serve them in a compassionate manner. The mission of the Elderline is to make a positive difference to the lives of senior citizens through a single platform by redressing grievances of the senior citizens, by providing necessary information and field intervention through a collective effort of highly committed partners including government agencies, non-profit organizations, private sector, organisations working for the senior citizen’s cause and volunteers.
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Prioritization Guidelines for funding Projects by Voluntary Organisations
Procedure for processing Grant-in-Aid Cases in respect of Voluntary Organisations
Inspection and Monitoring Procedure
Penalties in case of Misutilization of Grands
Cessation of Voluntary Organisation Activities
Guidelines for Assisting NGOs / Voluntary Organisations
Minutes of Screening Committees